Refund policy

We want you to enjoy your merchandise as soon as you receive your order – please choose your items carefully.

To return an item, please contact us on FNTstore@TPF.com.au so we can provide you with the relevant documentation and a Return Authority number for these items.

Goods must be returned within 30 days of order date with any clothing items unworn and unwashed and in re-sellable condition. All products returned will be inspected to ensure the product is refundable. Once approved for return we will credit your original method of payment, excluding the delivery fee. We will credit your delivery fee if the product delivered is faulty, or does not match what you have ordered.

We suggest returning your item(s) by Recorded Delivery, Registered Post or your local equivalent as we cannot accept any liability for goods lost in transit. Return postage costs are the responsibility of the customer.

If an item is faulty or damaged on arrival, please contact our Customer Support team for assistance.